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Application Limits
Allocation
Priority Passes
Waiting List Length
Star Ratings
Mutual Exchanges
Mutual Exchanges Search
Join the Exchange List
Mutual Exchange List Application
Mutual Exchanges Changes
Applying for a Mutual Exchange
Exchanging Your Home
Shared Ownership
LIFT Scheme
Low Cost Home Ownership
Transfers
Homelessness
Other Housing Associations in East Lothian
Private Landlords
Moving Home
Where We Have Homes
New Developments
Available Properties
Paying Your Rent
Rent Payment Options
Your Rent
The Rent Collector
Housing Benefit & Universal Credit
Right to Withhold Rent
Key Tenant Scheme
Former Tenant Refunds
Looking After Your Home, Repairs & Maintenance
Looking After Your Home
Insurance
Frost Protection & Burst Pipes
Preventing Condensation
Electrical Problems
Fire & Smoke Alarms
Gas and Carbon Monoxide
Door & Window Safety
Security
Property Inspections
Right to Repair
Who is Responsible for Repairs?
Chargeable Repairs
Tenant Improvements
Stair Cleaning
Planned Maintenance & Servicing
Maintenance Calendar
Lifespans of Fixtures & Fittings
Adaptions
Heating
Underfloor Heating
Storage Heating
Electric Wet Heating
ista Heating
Asbestos
Condensation & Mould
Tenancy Support
My Home - Friends and Family
Money & Home Energy Advice Service
Money & Home Energy Advice Service Referral
Financial Help
Claiming Universal Credit
Energy Help
On Line Housing Office
Rental Exchange
Rental Exchange Privacy Policy
Domestic Abuse
When a Tenant Dies
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Making a Complaint
Neighbour Complaints, ASB & Mediation
Dealing With Anti-Social Behaviour
Resolution Services
Dog Nuisance
Noise Nuisance
Children
Untidy or Overgrown Areas
Cars
Waste, Recycling & Bin Stores
Drug Dealing
Resources
Comments & complaints
Your Tenancy Rights & Responsibilities
Your Tenancy Agreement
Moving into your New Home
Security of your Tenancy
Joint Tenancies
Succession
Subletting & Lodgers
Running a Business from Home
Pets
Right to Buy
Your Neighbourhood
Care of Neighbourhoods
Car Parking
Garages & Garage Plots
Gardens
Garden Care Scheme
Garden Care Specification
Rubbish Disposal
Factoring
Join In
What is Tenant Participation?
Tenant Participation Action Plans
Tenant Involvement Group
Tenant Scrutiny
Tenant Organisations
Consultation & Information
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2023 Rent Increase Consultation
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Downloads
Documents & Reports
Talkback Newsletter
Leaflets
Forms
Policies
Assurance Statement
Management Committee
Minutes of Meetings
Agendas & Reports
About us
Our Publication Framework
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Our Vision
Happy to Translate
Vacancies At ELHA
Our Performance
Performance 365
Tenant Satisfaction Survey
Scottish Housing Regulator Inspection Report
How We're Doing
ARC Landlord Report
Annual Reports
Complaints Analysis
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Customer Service Timescales
Customer Service Expectations
More Information
Frequently Asked Questions
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Rent Collector App End User Licence Agreement And Terms Of Use
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