Reporting Serious Concerns
23 Apr 2024
The Scottish Housing Regulator (SHR) has just published a new leaflet for tenants who wish to report serious concerns regarding their landlord. It is important for all tenants to understand their rights, but also their responsibilities regarding complaints.
Find out more, and read the leaflet on the SHR website:
We follow the Scottish Public Services Ombudsman’s Model Complaints Handing Procedure, which you can read here:
