New Feature for Platinum Tenants
3 Sep 2024
We launched a new automated service for our Platinum Key Tenants during July. This alerts Platinum Key Tenants about any surveys they need to complete before we assess who qualifies for a Key Tenant Discount on the 28th of the month. We know that it’s easy to miss the odd repair satisfaction survey, so we hoped this new service would cut down on the number of Platinum Key Tenants who don’t meet the requirements each month. We’re very happy to report that no Platinum tenants missed a repair survey during July.
If you’d like to learn more about the Key Tenant Scheme, pop into your My Home account and click on the button in your Key Tenant box.
