Gold Plus Transfer Pass
29 May 2024
Last year, 23% of our available homes were allocated to existing tenants. This freed up their homes for another household, meeting the needs of two households. The reason for so many transfers is that we award a Gold Plus Priority Pass to any existing ELHA tenant who has any level of priority and is meeting all the terms of their Tenancy Agreement.
We know that a small number of tenants have missed out on a transfer because their rent account wasn’t clear, or when we carried out a home inspection there was work required to bring the property up to a reasonable standard which was their responsibility to do.
So – if you need to move, and you’ve been awarded a Priority Pass, make sure you qualify for your upgraded priority by keeping your home in good condition, and keeping your rent account clear.