Consultation Calendar & Policy Reviews
23 Apr 2024
In the coming year we have several consultations and policy reviews. We are not proposing to make any significant changes to our policies and services but if you would like to take part in a specific policy review, please contact us at enquiries@elha.com and mark your email ‘Policy Review’. We would really welcome your views.
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Consultations: |
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|---|---|---|
| Consultation/Survey | Participants | Date |
| Stair Cleaning survey | Tenants receiving this service | TBC* |
| Garden Care Review | Tenants receiving this service | Autumn 2024 |
| Rent Increase Consultation | All tenants | January 2025 |
| Repair Satisfaction Surveys | Any tenant who has ordered a repair | Continuous |
*We expect to have a new contractor in place shortly
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Policy Reviews: |
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|---|---|
| Policy | Review Date |
| Empty Homes Management | May 2024 |
| Neighbour Nuisance and Anti-Social Behaviour | May 2024 |
| Customer Care | August 2024 |
| Equality & Human Rights Strategy | August 2024 |
| Tenancy Management | November 2024 |
| Domestic abuse | March 2025 |
